New: Interactive Courses Starting Soon! Enroll Now

New Courses Starting Soon! Enroll Now

Frequently Asked Questions

Find quick answers to common questions about our platform, courses, payments, and more.

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Try searching for "payment", "account", "courses", or specific terms

General Questions

4 questions in this category

MA Medical Courses is an online learning platform that provides high-quality courses, interactive Mock Exams, and progress tracking for students. We offer a wide range of courses from beginner to advanced levels.

We offer paid courses. Many specialized and advanced courses may require enrollment fees. You can browse all courses on our Courses page.

No special software is required. Our platform works on any modern web browser (Chrome, Firefox, Safari, Edge). For the best experience, we recommend using the latest version of your browser.

Yes! Our platform is fully responsive and works perfectly on smartphones, tablets, and desktop computers. You can learn anytime, anywhere.

Account & Registration

4 questions in this category

Click the "Register" button in the top navigation and fill out the registration form. You'll need to provide your name, email address, and choose a password. Once registered, you can access free courses immediately.

Click the "Forgot Password" link on the login page. Enter your email address, and we'll send you instructions to reset your password.

Yes, you can update your email address and other account information in your Profile settings after logging in.

Please contact our support team at support@studentportal.com to request account deletion. We'll guide you through the process.

Courses & Learning

4 questions in this category

Browse our Courses page, find a course you're interested in, and click the "Enroll Now" button. For free courses, you'll get immediate access. For paid courses, you'll need to complete the payment process first.

Yes! Many courses offer free preview lessons. Look for the "Free Preview" badge on course listings to try before you buy.

Once enrolled, you have lifetime access to the course content. You can revisit the material anytime you want.

Yes! Upon successful completion of a course (including passing all quizzes), you'll receive a digital certificate that you can download and share.

Payment & Pricing

3 questions in this category

We accept major credit cards (Visa, MasterCard), Jazz Cash, EasyPaisa.

Absolutely. The Payment information is fully secure. All payments are processed manually and the transactional Id of the user is secure properly.

We offer a 30-day money-back guarantee for all paid courses. If you're not satisfied with a course, contact our support team within 30 days of purchase for a full refund.

Technical Support

4 questions in this category

First, check your internet connection. Try refreshing the page. If the problem persists, try clearing your browser cache or using a different browser. If you still have issues, contact our support team.

Make sure you're logged in and have a stable internet connection. Progress is automatically saved as you complete lessons. If you're still having issues, try logging out and back in.

Most course materials (PDFs, slides, exercises) are available for download. Video lectures are streamed online for copyright protection.

Make sure you have a stable internet connection. Quizzes are timed, so ensure you complete them in one session. If you experience technical issues, contact support with details about the problem.

Still Have Questions?

Can't find the answer you're looking for? Our support team is here to help you.

Email Support

Get help via email. We typically respond within 24 hours.

contact@mamedicalcourses.com
Support Hours

Monday - Friday
9:00 AM - 6:00 PM

Phone Support

+92 (321) 860-1964
Emergency support available